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Riots Destroy Your Business. Will Insurance Pay?

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Imagine waking up to discover your restaurant has been set on fire, your shop windows smashed, and thousands of ringgit worth of stock stolen overnight.

You have business insurance, so everything should be fine, right?

Not necessarily.

With reports of unrest in Paris drawing international attention, it’s worth asking a question many Malaysian business owners have probably never considered: What if a riot happened outside your shop tomorrow?

The damage could be devastating, but whether your insurance pays depends on something many businesses overlook — the fine print.

Your Shop Is Insured. But Against What?

Many Malaysian businesses purchase fire insurance to protect their premises, equipment and stock. However, a standard fire policy doesn’t necessarily cover every situation involving a riot.

Insurance policies may distinguish between fire, malicious damage, riot and strike damage, theft, and business interruption. Some protections require additional extensions or separate policies.

Here’s what business owners should understand:

What Happens During a Riot? Will Insurance Cover It?
Protesters set your shop on fire Depends on fire policy terms and exclusions
Shop windows are smashed May require riot or malicious damage cover
Stock is looted Depends on theft and riot-related exclusions
Office equipment is destroyed May be covered with the appropriate extensions
Company vehicles are damaged Depends on motor policy and riot extension
Business closes for several weeks Usually requires business interruption cover and a qualifying insured event

The biggest mistake is assuming that because your business has insurance, every type of damage is automatically covered.

Your Shop Survives, But Your Business Still Loses Money

Let’s say you own a restaurant generating RM100,000 in monthly revenue.

During a riot, the premises suffer serious damage. Repairs take two months, and you cannot reopen.

Even if your property insurer pays for the damaged equipment and renovation, what happens to your lost revenue?

You may still have rent, employee salaries, loan repayments and other expenses.

That’s where business interruption insurance becomes important.

Depending on the policy, it can help cover lost gross profit and certain continuing expenses when business operations are interrupted by insured physical damage. But it generally won’t cover every closure, and riot-related losses must fall within the policy’s insured events.

A business can survive the physical damage but struggle financially during the recovery.

What About Your Car?

Business owners aren’t the only people exposed.

Imagine your car is parked outside a shopping mall when a riot breaks out. Protesters smash the windows or set the vehicle on fire.

Will comprehensive motor insurance pay?

Not automatically for every riot-related loss.

Malaysian motor policies commonly offer Strike, Riot and Civil Commotion (SRCC) as an optional extension. Without the relevant protection, damage directly arising from riots or civil commotion may be excluded.

The same applies to company cars and commercial vehicles. Check the actual policy rather than assuming comprehensive insurance covers everything.

What Should Malaysian Business Owners Check?

You don’t need to wait for a riot to discover whether your insurance is adequate.

Ask your insurer or agent whether your existing policy includes Strike, Riot and Civil Commotion, malicious damage, theft or looting, and business interruption protection.

Also check your sums insured. If your restaurant has RM300,000 worth of renovation, kitchen equipment and stock, an outdated RM100,000 insured amount could leave a serious gap.

And remember, even where riot damage is covered, exclusions, deductibles and claim conditions may still apply.

The Fincrew Take

Riots may seem like something that only happens overseas, but insurance planning is about preparing for unexpected events — not predicting when they’ll happen.

A shop can be rebuilt. Equipment can be replaced. But months without income can be much harder for a small business to survive.

The question isn’t just whether your business is insured. It’s whether you’re insured against the risks that could actually shut it down.

Before renewing your next business insurance policy, spend a few minutes checking what is covered. That conversation could make a significant difference if the unexpected happens.

Nick Lai
the authorNick Lai
Founder & CEO of NickMetrics Group

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